Refund policy

We accept returns within 15 days of delivery for a full cash refund. Items must be unworn, unwashed, and in original condition.

To start a return, contact us before sending anything back:

📞 800-648-2742
📬 BricMcMann Industries, 203 Carr Drive, Slidell, LA 70458

Return shipping is at the customer's expense. Items sent back without prior contact will not be accepted.

To be eligible for a return, your item must be unworn, unwashed, and in its original condition. You'll also need your receipt or proof of purchase.

To start a return, contact us before sending anything back:

📞 800-648-2742
✉️ ehofmann@bricmcmann.com

Approved returns should be sent to:
BricMcMann Industries
203 Carr Drive
Slidell, LA 70458

Return shipping is at the customer's expense. Items sent back without first contacting us will not be accepted.


Damages and Issues
Please inspect your order when it arrives and contact us immediately if anything is defective, damaged, or incorrect. We'll make it right.


Exchanges
Contact us first, then send the item back. Once we receive it we'll get your exchange out to you promptly. Return shipping is at your expense.


Non-Returnable Items
We cannot accept returns on sale items or gift cards.


Refunds
Once we receive and inspect your return we'll notify you whether it's been approved. If approved, your refund will be issued within 10 business days to your original payment method. Please allow additional time for your bank or card company to process it on their end.

If more than 15 business days have passed since your return was approved, contact us at ehofmann@bricmcmann.com or call 800-648-2742.